TNAS FAQ

Why has the TNAS PC desktop application failed ...

If you cannot map the network drive with the TNAS PC desktop application or have failed to access it by entering the correct username and password after successfully mapping and...

What should I do if Plex fails to start or alwa...

If Plex fails to start, please try to solve the problem by following the steps below and clicking “Enable” after reinstallation of Plex: 1. Log in to the command window...

How is my newly purchased TNAS device initializ...

Your newly purchased TNAS device cannot be used before initialization. Please go to the official TerraMaster website, click “Quick Installation Guide”, and follow the instructions for initialization.   Please note...

How can I use WOL on my TNAS device?

1. The WOL feature in BIOS should be activated first. Please take the following steps:     a. Connect your TNAS device to the monitor using the HDMI cable via...

How do I use TerraMaster web servers?

To use the TerraMaster NAS web server, take the following steps: 1. Log in to TOS as an administrator, click “Control Panel” > “Network Services” > “Web Server” > “Web...

Where can I download the TNAS PC desktop applic...

Visit the official TerraMaster website and click on the “Download” page. Here there are numerous free downloads, including a quick installation guide, user manual, and the TNAS PC desktop application....