TNAS FAQ

What should I do if my TNAS file transfer speed...

If you find that your TNAS files are transferred (read/write) at a speed far lower than the official test value, your device or network connection is probably functioning abnormally. Please...

How do I find the IP address of my TNAS device ...

Please download and install the TNAS PC desktop application, which will help you find the IP address of your TNAS device.

How do I use Plex to watch videos stored on my ...

TNAS supports the Plex multimedia server. First of all, you need to install a Plex multimedia server after downloading it from the TOS Application Center, and enable it. Next, you...

Why have my shared folders disappeared after TO...

After TOS reinstallation, please check the following points to ensure the data on the hard drives can be viewed: 1. Please be sure that the administrator has read/write permissions on...

Can I access TNAS as a cloud disk anywhere with...

Yes.

How can I remotely access a TNAS device mounted...

If your TNAS device is mounted under a secondary or multi-stage router, the subnet address of each stage of the router is different, leading to the failure to recognize the...