TDAS FAQ

Is the D2-310/D4-310/D5-300C model equipped wit...

D2-310/D4-310/D5-300C models do not need any software to permit RAID setup.

Why am I getting a UASP log error when the D5-3...

D5-300 does not support the UASP protocol, and UASP protocol is enabled by default in Windows 8.1 and above. You will therefore need to disable this when the D5-300 is...

Why can the hard drive I have used on my other ...

There may be several partitions on hard drives that have been used on other devices, and when creating a RAID to format the hard drive, the D2-310 may thus be...

Does the D4-310 support RAID5 with four hard dr...

No. This device supports 1 disk array and two single disks. Disks 1 and 2 can be used to create arrays of RAID0, RAID1 and Single types, while disks 3...

How do I know whether a hard drive in my model ...

When any fault occurs, the hard drive indicator will flash red.

Which third-party testing software can be used ...

Most third-party software for speed testing can be used, including SDiskMark and HD_speed for Windows computers and Disk Speed Test for Mac computers.