TDAS FAQ

Why do I see a hard drive error prompt on initi...

1. Using new hard drives that are all of the same model is recommended, as RAID is intended mainly to ensure data security and thus has stricter requirements for hard...

Why does the device display show two partitions...

This is caused by selecting the MBR partition option when initialising the hard drive. If the hard drive capacity is greater than 2TB, it is important to select the GPT...

Is the F4-300/D5-300 model equipped with RAID s...

Yes. D5-300/F4-300 models are equipped with TerraMaster RAID Manager in two versions, for Windows and Mac computers, respectively. Simply go to TerraMaster's website to download and install the appropriate version.

Why do the power and HDD indicator lights on th...

1. Check if the indicators behave normally after booting with no hard drive installed; 2. Check if the indicators behave normally after booting with one hard drive installed; 3. If...

How can I update the USB drivers for my computer?

Go to the official website of your computer manufacturer, find the corresponding model, and then download and install the USB3.0 or 3.1 drivers for the corresponding system.

How do I connect a HDMI display to a TerraMaste...

Applicable models: D2 Thunderbolt 3, TD2 Thunderbolt 3,TD2 Thunderbolt 3 Plus, D4 Thunderbolt 3, D5 Thunderbolt 3,D8 Thunderbolt 3 Being equipped with DP and Thunderbolt 3 interfaces, the TerraMaster Thunderbolt...