TDAS FAQ

What should I do if data cannot be recovered af...

Check the software version for the D5-300, and if it is outdated, update it to the latest version; this is necessary, as previous model D5-300 versions did not support RAID...

Can model D2-310/D4-310/D5-300/D5-300C be used ...

Yes. D2-310/D4-310/D5-300/D5-300C models default to single disk mode, and each hard drive can be used separately.

Which computers does model D2-310/D4-310/D4-300...

Mac, Windows and Linux computers.

What should I do if I cannot create a RAID on t...

Applicable models: TD2-Thunderbolt 3 , D2-Thunderbolt 3. TD2-Thunderbolt 3 Plus If RAID creation fails, or the HDD indicator remains red after RAID creation despite the HDD indicator lighting green and...

Does model D2-310/D4-310/D4-300/D5-300 support ...

Yes, but only in Single Disk mode.

Can the hibernation function be disabled for D2...

No.