TDAS FAQ

What should I do if the mobile hard drive is in...

There are three solutions for this: Solution 1: modify the drive letter of the RAW drive. For example, if you have drives C, D, E, and F, with F being...

What should I do if the mobile hard drive is in...

There are three solutions for this: Solution 1: modify the drive letter of the RAW drive. For example, if you have drives C, D, E, and F, with F being...

Which hard drives does model D2-310/D4-310/D4-3...

Model D2-310/D4-310/D4-300/D5-300 has low requirements for hard drives, making all types of hard drives, including 3.5-inch SATA II/III hard drive, 2.5-inch SATA II/III hard drive, and 2.5-inch SATA SSDs, appropriate....

Which hard drives does model D2-310/D4-310/D4-3...

Model D2-310/D4-310/D4-300/D5-300 has low requirements for hard drives, making all types of hard drives, including 3.5-inch SATA II/III hard drive, 2.5-inch SATA II/III hard drive, and 2.5-inch SATA SSDs, appropriate....

Why has the hard drive indicator light on my D2...

This LED indicator turning orange indicates unsuccessful RAID creation. To successfully create a RAID, after installing the device with a hard drive, connect it to your computer and turn all...

Why has the hard drive indicator light on my D2...

This LED indicator turning orange indicates unsuccessful RAID creation. To successfully create a RAID, after installing the device with a hard drive, connect it to your computer and turn all...

Can a hard drive used on other storage devices ...

Normally, yes. However, TerraMaster DAS may be incompatible with some older hard drives due to differences in RAID configurations. Such hard drive may not be read successfully or may throw...

Can a hard drive used on other storage devices ...

Normally, yes. However, TerraMaster DAS may be incompatible with some older hard drives due to differences in RAID configurations. Such hard drive may not be read successfully or may throw...

Does the device need to be fully removed from t...

Yes. After use, the device must be removed properly before the USB cable is unplugged and it is powered off. This prevents damage to the hard drive in the RAW...

Does the device need to be fully removed from t...

Yes. After use, the device must be removed properly before the USB cable is unplugged and it is powered off. This prevents damage to the hard drive in the RAW...