Shipping Polices

Shipping, Delivery and Returns

SHIPPING RATES

FREE GROUND SHIPPING:
Orders $99 or more qualify for free ground / home delivery within the continental United States.

EXCLUDES duties and taxes.
Actual shipping costs are quoted in shopping cart after entering your shipping address. TerraMaster may change rates and include additional delivery area surcharges for remote areas.

SHIPPING & DELIVERY TIMES

ORDER FULFILLMENT TIME:
TerraMaster ships your product within 48 hours of your order.
TRANSIT TIMES:
3-5 Business Days

EXCEPTIONS:
TerraMaster does not ship on weekends or public holidays and on some occasions may take two business days to ship if there are any complications with your order. If your product is on back order you will be notified before purchase (or possibly after sale if unexpected sales volumes occur).

TRACKING:
You will receive email confirmations upon order placement, and at time of shipment. Your shipment will begin tracking at the END OF DAY (or next morning) after your order ships.

RETURN POLICY
See terms of warranty and returns.