TNAS FAQ

Does my TNAS device support Link Aggregation?

Yes, if your TNAS is equipped with two or more network interfaces, you can set Link Aggregation in the TOS Control Panel. However, if you do this, please don't set...

How can I grant permission for TNAS.online remo...

By default, the TNAS.online remote access permission is enabled for each user; however, different product models allow different numbers of users synchronous remote access. Please check the official product specifications.

Does my TNAS device have to be networked to wor...

If you do not need to remotely access your TNAS device or back up data to a cloud disk, your TNAS device can be offline. However, when you need to...

Does my TNAS device support UPS?

Yes, but please check the rated power of your TNAS device on the official website before purchasing a UPS.

Does my TNAS device automatically shut down or ...

Yes, when your TNAS device is not used for 30 minutes, the system will enter the power-saving mode, with the hard drive in hibernation mode. This feature must be selected...

Can I stream multimedia files from my TNAS devi...

Yes, your TNAS device is compatible with DLNA, and you can stream providing your playback device is also compatible with DLNA.